"The previous agency were returning good ROAS,
but upon analysis we found that about 90% of our
total revenue was being generated by ads.
With the commission we're paying for those sales,
meta ad costs and everything else, we were left
with zero profit, and it was a really bad year for us.
We ended up leaving that agency, and I'm so
grateful we found Digiceptual because we were
able to put plans in place to not just promote our
best sellers, which was much more efficient, but
actually exclude all existing customers.
So we're only focused on new customer acquisition.
I'm happy to share that after working with them for
nearly a year, the profitability has gone way up
back to where we were before.
And just the entire experience is much easier, and
we're left with more money on the table for us,
which is really good for the business. And the
ROAS they get us has been really good."